The Shane family has been able to maintain happy customers through the production of quality-handcrafted chocolates for over 130 years at the same location in the Olde City district of Philadelphia. Our unconditional guarantee ensures your complete satisfaction. If you or those who received your gift are not pleased, simply return your order to us for a prompt, courteous replacement, exchange, or refund.

     Please be aware that it will take 24-48 hours to complete your order. Orders will be shipped as soon as possible unless the customer requests an earlier or later specified shipping date. During the Christmas holiday season, please place your order before December 14th so you may be assured the candy will arrive by Christmas Day. For further shipping information please view our Shipping and Policies link.

     For any questions regarding customer service, please call us at 215-922-1048 or write to us at 110 Market Street, Philadelphia PA 19106.

Thank you,